In Case of Emergency (I.C.E)

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This is a follow up to Battalion Chief Manuel’s email to the Roanoke Fire-EMS Department.

BC Roger Manuel wrote:

“Paramedics will turn to a victim’s cell phone for clues to that person’s identity. You can make their job much easier with a simple idea that they are trying to get everyone to adopt: ICE. ICE stands for In Case of Emergency. If you add an entry in the contacts list in your cell phone under ICE, with the name and phone no. of the person that the emergency services should call on your behalf, you can save them alot of time and have your loved ones contacted quickly. It only takes a few moments of your time to do. Paramedics know what ICE means and they look for it immediately. ICE your cell phone NOW! Please pass this one along!”

Here is a little more information from East Anglian Ambulance which is was formed in 1994 by amalgamating the Cambridgeshire, Norfolk and Suffolk Ambulance Services, the East Anglian Ambulance NHS Trust provides emergency and non-emergency transport services as part of the NHS team in East Anglia, England.

The following excerpt is located here.

“A Cambridge-based paramedic has launched a national campaign with Vodafone to encourage people to store emergency contact details in their mobile phones. Bob Brotchie, a clinical team leader for the East Anglian Ambulance NHS Trust, hatched the plan last year after struggling to get contact details from shocked or injured patients. By entering the acronym ICE for In Case of Emergency into the mobile’s phone book, users can log the name and number of someone who should be contacted in an emergency. The idea follows research carried out by Vodafone that shows more than 75 per cent of people carry no details of who they would like telephoned following a serious accident. Bob, 41, who has been a paramedic for 13 years, said: I was reflecting on some of the calls I’ve attended at the roadside where I had to look through the mobile phone contacts struggling for information on a shocked or injured person. It’s difficult to know who to call. Someone might have a number in their phone book that doesn’t mean they’d want them contacted in an emergency. Almost everyone carries a mobile phone now, and with ICE we’d know immediately who to contact and what number to ring. The person may even know of their medical history. The campaign was launched this week by Bob and Falklands war hero Simon Weston in association with Vodafones annual Life Savers Awards. Vodafone spokesperson Ally Stevens said: The Life Savers Awards already demonstrate, through practical example, the important role a mobile phone can play when minutes matter in an emergency. By adopting the ICE advice, your mobile will now also help the rescue services quickly contact a friend or relative which could be vital in a life or death situation. The campaign is also asking people to think carefully about who will be their ICE partner – with helpful advice on who to choose – particularly if that person has to give consent for emergency medical treatment. Bob hopes that all emergency services will promote ICE in their area as part of a national awareness campaign to highlight the importance of carrying next of kin details at all times. He said the idea was for the benefit of loved ones as well as the patient. Research suggests people recover quicker from the psychological effects of their loved one being hurt if they are involved at an earlier stage and they can reach them quickly,” he added. He said he hoped mobile phone companies would now build the ICE contact into future models, adding: “It’s not a difficult thing to do. As many people say they carry mobile phones in case of an emergency, it seems natural this information should be kept there.” Nominations for the Life Savers Awards can be made by contacting the awards hotline on 0870 902 3333 or visiting” has found and posted information on I.C.E.

This is what the LAFD has to say about I.C.E.

If you have any other questions please leave a comment and I will see what I can find.

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